Late Cancel Policy

• Cancellations made less than 2 hours before class (or after the studio’s cutoff time) will result in:

  • Deducting a class credit (for class packs).

  • Charging a late fee $10 (unlimited members).

  • Loss of reservation (for no-shows).

  • No-Show Policy

    • If a member does not show up without canceling:

      • Unlimited members: Late fee applied $15.

      • Class pack/Drop-in: Forfeiture of the class credit.

    Exceptions

    • Emergencies or illnesses may be considered case-by-case (with notice).

    • Allow a one-time waiver per year for mistakes.

    Waitlist Policy

    • Late cancels may also affect waitlisted students, so timely cancellations help others attend.

    
    

Attending your first yoga class can feel exciting but also a little overwhelming. Here’s a simple checklist of what to bring (and what to expect) to feel prepared and comfortable:

Essentials to Bring:

1. Yoga Mat – You can rent the studio mat $5/per use, but bringing your own is hygienic and comfy.

2. Water Bottle – Stay hydrated, especially in heated or vigorous classes.

3. Comfortable Clothing – Wear stretchy, breathable clothes (e.g., leggings, tank top) that allow movement. Avoid overly loose tops (they’ll slide during inversions).

4. Open Mind & Patience – It’s okay to modify poses or take breaks!

   Pro Tips for Your First Class:

   ✔ Arrive 10–15 mins early to check in, meet the teacher, and set up.

   ✔ Late-comers, please input your Passcode in you booking confirmation email to open the classroom door and kindly enter quietly.
   ✔ Tell the instructor you’re new – They’ll offer modifications.
   ✔ Skip heavy meals 2 hours before class (a light snack is fine).
   ✔ Breathe and enjoy! No one expects perfection.

Class Packages & Memberships

• Unused Classes/Memberships:

  Final sale, we don’t offer any refunds.

• Expired Classes:

  Extensions may be granted for medical reasons (with a doctor’s note) or emergencies (case-by-case).

• Retail Items (Mats, Clothing, etc.)

  New, Unused Items: Full refund or exchange within 15 days with receipt/tags attached.

• Workshops/Events

  Cancellation 7+ days prior: Full refund or studio credit.

  Within 7 days: Non-refundable, but transferable to another person.

  No-shows: No refunds or credits.

  Exceptions

  • Medical Issues: With documentation, refunds/credits may be granted.

  • Studio Closure: Full refunds or credits issued (e.g., for canceled classes).

  Processing Refunds

  • Refunds issued via original payment method (10-15 business days).

  • Studio credits are immediate.

clear sickness policy keeps your community safe and shows care for students and staff.

Students and staff should cancel their class if they experience:

• Contagious illness (cold, flu, COVID-19, etc.)

• Fever (within 24 hours)

• Severe cough, sore throat, or congestion

• Active skin infections (e.g., ringworm, staph)

  Hygiene Expectations

  Mats & props must be cleaned after use (provide disinfectant spray).

  Hand sanitizer available at entry.

  No bare feet off the mat (prevent fungal spread).

• Studio Response to Outbreaks

  Temporarily suspend classes if multiple cases arise.

• Communication

  Encourage students to self-report exposure risks anonymously.

  Post signage reminding sick students to stay home.